NetForge LLC — Privacy Policy Effective Date: July 6, 2026
NetForge LLC (“NetForge,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information when you use our website, software platforms, and related services.
Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, phone number, and job title when registering for or using our platforms
- Company name and business contact information
- Communications you send to us
Information collected automatically:
- Log data, IP addresses, browser type, and pages visited when you access our website
- Usage data related to features accessed within our software platforms
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our software platforms and services
- Send transactional and operational communications, including SMS dispatch notifications to field technicians who have opted in to receive them
- Respond to support requests and inquiries
- Comply with legal obligations
SMS / Text Message Notifications
NetForge operates a field technician dispatch notification service that sends automated SMS messages to individuals who have explicitly opted in to receive them.
By opting in to SMS notifications, you agree to receive text messages from NetForge LLC related to job dispatch, scheduling, and field service updates.
- Message frequency varies based on dispatch activity.
- Message and data rates may apply depending on your mobile carrier and plan.
- To opt out, reply STOP to any message at any time. You will receive a confirmation and no further messages will be sent.
- For help, reply HELP to any message or contact us at the information below.
No mobile information, including phone numbers collected for SMS opt-in, will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data is used solely for the purpose of delivering the operational dispatch notifications described above.
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Service providers who assist in operating our platforms (such as cloud hosting and SMS delivery providers), under confidentiality obligations
- Law enforcement or regulatory authorities when required by law
We do not share your information with third parties for advertising, marketing, or promotional purposes.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information by contacting us.
Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
NetForge LLC Tupelo, Mississippi
Email: info@netforgellc.com
Website: https://netforgellc.com